Customer Service

Travelon Customer Service

Hours: M-F 8 a.m. - 5 p.m. CST

(800) 537-5544 Phone

(847) 621-7001 Fax

Travelon’s Customer Service has real people on the other end of the line and we are waiting to hear from you! Please call or contact us via the following web form if you have any questions about our products, or if you have a problem with your Travelon purchase. Contact the retail store or online merchant you purchased your bag from within 30 days of purchase for questions regarding returns or exchanges.

See the Warranty and FAQs page for additional warranty policy information and how to clean your bag.

Travelon, Inc.

11333 Addison Avenue, Unit 200

Franklin Park, IL 60131

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